FAQ

After payment, you'll sign our sourcing agreement, initiating our services. You'll receive an email with next steps, contacts, and forms. You'll have 14 days to review and decide whether to proceed or withdraw, ensuring an informed decision.

Yes, full payment is required to secure a deal and unlock the complete information package with Investor Nest. This ensures that you gain access to all the detailed property information and exclusive listings that will help you make an informed decision. Our commitment to providing premium real estate services means that this upfront payment guarantees you receive the highest level of support and comprehensive data necessary to find your ideal property.

To access the full property details on Investor Nest, you will need to complete a two-step process. First, a payment must be made to initiate the access procedure. Following this, you are required to sign a sourcing agreement. Once both steps are completed, you will receive comprehensive access to essential property details including the address, contact information for the property agent, comparable properties, and any analysis files we have compiled. This approach ensures that sensitive information is handled securely and fairly, providing you with the most detailed and accurate data for your property search needs.

It allows you to step back if you decide not to proceed with the deal. If you haven't progressed the purchase, you'll be eligible for a partial refund.

We strive to provide transparent and fair terms regarding payment refunds for our clients. If no misuse or progress toward the deal has occurred, 80% of your payment is refundable within the 14-day cooling-off window. This policy ensures that you have ample time to reconsider your decision without financial penalty while protecting the resources we commit to the transaction. Please contact our customer support if you need further clarification on our refund policy or if you wish to begin the refund process.

After 14 days, the payment is non-refundable--even if you decide not to go ahead with the purchase.

Yes, but only 80% is refundable, and only if you haven't contacted the agent or attempted to secure the property. These conditions will be thoroughly investigated if you go ahead with the refund process after you access the deal.

You gain exclusive access to fully vetted deal, all related data, and temporary deal rights. The fee does not cover legal, mortgage, or renovation costs.

Not always. Some are direct-to-agent. Regardless, full property information is never shared until payment is made to protect deal integrity.

No. Full address and access details are only released after purchase to protect both deal and the sourcing process.

No. We operate full-purchase model only to maintain deal quality and avoid time-wasting.

Yes, after making a payment at Investor Nest, you will be required to sign a short sourcing agreement. This agreement serves multiple crucial functions: it confirms that your deal with us is exclusive, ensures the confidentiality of the transaction, and outlines the terms of any potential refunds. This step is designed to protect both parties and establish a clear understanding of the commitment and terms involved in your real estate dealings with Investor Nest.

No. At Investor Nest, deals are non-transferable. Any misuse or forwarding of deal information breaches the sourcing agreement. This policy ensures that all transactions and agreements maintain their integrity and are handled in accordance with our professional standards. If you have any concerns or need further assistance regarding a deal, please contact our support team directly for guidance. Ensuring the highest level of service and compliance is our top priority.

We understand that purchasing real estate is a significant decision, and circumstances can change. However, once you have acted on a deal—such as contacting the agent or instructing solicitors—this indicates a commitment to proceed, and you thereby waive your right to a refund. This policy ensures clarity and fairness for all parties involved, as initiating these steps engages the resources and time of various professionals. We encourage you to thoroughly consider your decision and discuss any concerns with our agents beforehand to avoid any potential complications.

Investor Nest, we prioritize the integrity and legitimacy of every real estate deal we offer. Each deal goes through a rigorous manual review process before it is listed. We provide you with comprehensive comparables and sourcing notes, ensuring you have the necessary information to make an informed decision. Additionally, we clarify whether each deal is direct-to-vendor, through an agent, or a joint venture (JV). This transparency guarantees that you can trust the authenticity of the opportunities presented on Investor Nest.